• SHOP ETIQUETTE
• VERIFICATION
• VERIFIED ACCESS
• FAQ

LAST UPDATED 1-2-2024

Complete these Step first!

To utilize our services, please follow these steps carefully1. Download SIGNAL and register with your phone number for secure communication. This step is crucial for us to contact you securely.
2. Choose the type of IOS you use from the options below.
3. Confirm your identity by uploading two verification selfies: one showing a thumbs up 👍 gesture and another with the 👌 sign. Your face must be fully visible in these photos—please do not wear masks or cover your face with your hands. Remember, no additional hand gestures are allowed, and simplicity is key
4. Include your complete address, specifying the zip code. Note that the delivery fee will vary between $20 and $80, depending on your location, considering both distance and traffic conditions.
5. Link one of your social media profiles for identity verification.
6. Along with your verification photos, please include your Signal number.
7. Navigate to the Bottom-right corner of the page and complete the sign-up process, ensuring you use the same details provided for verification. This will help us locate your profile and activate your account.
8. Lastly, wait for our message confirming your approval.By following these instructions, you'll be set to receive our services securely and efficiently.

Our goal at NORTHPOLECALI is to be the leading provider of high-quality marijuana products and delivery services in Chicago and the surrounding areas. We aim to establish a reputation for exceptional customer service, offering a wide range of products at competitive prices and delivering them quickly, discreetly, and conveniently. Through our commitment to excellence, we aim to create a loyal customer base and become the go-to choice for marijuana delivery in Chicago and its surrounding areas.

Is this service legit or safe?
Yes, this service is entirely legit, and the safety of our customers is our top priority.Can I refer a friend?
Yes! If your referral completes two orders, you will automatically receive a $45 credit, and your referral will receive $15do you still use wickr?
We do not use wickr but have moved to signleWhy do I need to verify if it's legal?
even though it is legal, we require verification for the safety of our customers as well as our couriersWhat happens to our pictures?
At northpolecali, We do not keep any pictures; pictures are immediately deleted once reviewed and approved or rejectedHow often does the menu change?
our menu rotates based on the availability of our productWhat are the QR codes mean on your images
Qr codes are linked to our webpage, due to security concerns, we do not want individuals using our imagesDo you have any positions available?
yes, we are always open to reviewing new appliances for courier positions that meet the qualification based on up-to-date background check.
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THIS IS MY FIRST TIME. WHAT SHOULD I DO?
The first thing to do is download Signal once completed. Please continue to our form by attaching your verification photo and all necessary information required on our site fill-out form. Once done, click submit. Lastly, you will need to sign up where it shows login/sign-up to access our menu. Please keep the information you used the same as the website's initial verification processWHEN SHOULD I PLACE MY ORDER?
you can place an order up to one hour before the desired time, and each reservation has 45minute intervalsDO YOU OFFER 1/8TH (8TH'S)?
We do not offer 8ths at this current time. We plan on providing 8th in the futureIS YOUR MINIMUM INCLUDING DELIVERY?
our minimum is the value of the item, not including the delivery feeWHEN CAN I PLACE AN ORDER?
After you verify and register, there is a button that will show "reserve pick up or delivery" You will need to input the list of items you'd like to purchase in a blank box, including all information requiredCAN I ADD TWO DIFFERENT STRAINS FOR THE DEAL?
We only offer a deal-breaker when it pertains to the same strain unless noted otherwise on our menuDO YOU OFFER SHIPPING?
we are currently working on giving that option shortly
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what forms of payment do you accept?
we currently accept CASH, BITCOIN, ETH, LTC, ZCASH, XMRHow do I pay with either of those options?
Client's must jump into the vehicle's front passenger seat to do the exchange. We ask that all clients perform some discretion, not to open their wallets or have cash in hand as they walk up to the car. Do not do any window transactions. If you feel uncomfortable because of a neighbor or someone looking, you are more than welcome to ask the driver to circle the block. And it is at the discretion of the driver as well. When it comes to crypto payments, we request immediate payment when placing an order to confirm the transaction before the courier arrives. We will provide an address to which you can send your selected crypto with the total amount due. do you offer change?
when you request to receive change, our courier will provide you with a promo code that contains the exact amount of change which you can use the next time you use our services at northpolecaliI received a promo code; where do I place the code to receive my credit?
when you go to place an order after clicking "pick up or delivery," there will be an option to click above the blank box where you input the items you'd like above; it will say "redeem coupon"can I use the coupon more than one time?
The coupon codes can only be redeemed once if used, they become invalid.
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CAN I CANCEL MY ORDER?
100% we advise that you let us know before pick up or delivery within the hour or before our courier has been dispatchedWHAT IF MY ORDER IS INCORRECT?
there are times when mistakes happen, and we all make them. We will correct the order immediately or credit you accordinglyCAN I GET A REFUND?
All sales are finale

ARE THERE PLACES WHERE I AM NOT ALLOWED TO REQUEST DELIVERY
We keep a 1000ft distance from churches, schools, and parks. these are considered a big no-no, legally speaking

IS SHIPPING AVAILABLE?
we are currently working to provide shipping as an option shortly

DO YOU MAKE THESE EDIBLE?
we do not specifically make our edibles; we hire a company in California who acquires the labor, and we provide all the necessary material needed for them to produce our products and labeling needsWHAT DO YOUR EDIBLES CONTAIN?
some items include nuts, chocolate, glutenWHAT DO YOU RECOMMEND?
we would love to give recommendations, but in reality, you are the only one who knows yourself and what you can handle. If you are a new person to the world of edibles, we would suggest starting with the lowest MG possible and working your way up to the desired medicated dosage you feel benefits you and your health

IS YOUR FLOWER LOCAL GROWN?
no, all of our products come from the northern emerald triangle of Humboldt County, on the coast of Trinity County, inland Mendocino County, to the south with over 62 years of growing expertise and generational farmersHOW DO I KNOW WHICH FLOWER IS TOP SHELF, MID-GRADE, OUTDOOR?
we will provide a label in highlight next to the strain name that will list for reference

ARE YOUR CARTS LEGIT?
All carts have test results before being added to our inventory. we request all information from a manufacturing company that is licensed in California and suitable for dispensary sales in the state of CaliforniaDO YOUR JUUL PODS WORK IN A JUUL BATTERY?
Yes, they do! they have a much snug fit compared to actual Juul pods that contain nicotineARE YOUR CARTS LEGIT 1GRAM?
if it says on the side of the listing on our website, it is precisely what you'll be receiving when your order arrivesFOR SOME REASON, MY INSERT IS HIGHLIGHTED INSTEAD OF PRINTED?
when we receive our labels, they come unpacked and disassembled. Sometimes, our suppliers miscalculate how many inserts they provide, so we have a way of delivering the correct strain when we highlight them ourselves when the insert is not availableWHAT IF MY JUUL POD STOPS WORKING?
We recommend inserting a bobby pin into the hole from the bottom. The reason for pods not working is usually due to user error. These pods are small and not meant to draw air violently; the pods are meant to be inhaled lightly, just enough to turn the pod light on(white), and inhaled as long as possible as light as possible. Usual problems accrue when drawing air hard which, in return, the pod has no time to burn the oil and in which it starts to seep into the mouthpiece
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